WHERE DOES YOUR ORDER SHIP FROM?

We ship your order from our shop location at 55 Bd Lefebvre, 75015 Paris, France.

HOW LONG DOES DELIVERY TAKE?

Handling time: 1 - 2 Days (Mon-Fri)

Transit Time: 5 - 7 Days (Mon-Fri) to the customers address.

WHEN WILL I RECEIVE MY REFUND?

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not.

We accept:

  • American Express
  • MasterCard
  • Visa
  • JCB
  • Diners Club
Payment methods. Please remember it can take some time for your bank or credit card company to process and post the refund too.


HOW MUCH IS THE SHIPPING?

We provide free shipping.

WHY IS MY TRACKING INFORMATION NOT WORKING?

Please note that tracking information updates once the order ships and has been picked up and scanned by the postal courier. If you placed your order over 3 days ago and your tracking information is still not available please contact customer support here at contact@shopxhub.com. Be sure to have your order number and email that was used to make the purchase when contacting our support.

CAN I CHANGE MY MIND ?

Due to the orders being custom-made designs, order cancellations must be made within 24 hours after the order has been placed. If your order qualifies you can request cancellation contact@shopxhub.com

HOW DO I CONTACT CUSTOMER SUPPORT?

Please visit our contact page or you can also send us an email at : contact@shopxhub.com or also can visit us at: 55 Bd Lefebvre, 75015 Paris, France.